Vacancy:

Khalifa Real Estate invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 45,000 team members in 17 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Khalifa Real Estate is the destination for you.

The VP Operations Grocery Retail is responsible for defining and executing the local operations strategy in line with organizational objectives and developed strategies, specifically focusing on grocery retail operations. The role holder is responsible for the results of the business units and leading the district managers in line with the expansion plan of the company.

Performance Management

• Oversee the proper conservation and utilization, and profitability of the assets in the country, with a specific emphasis on grocery retail.
• Elevate skills and capabilities of the operations team to deliver on the fundamentals & future growth plan.
• Propose and control the application of investments that reinforce the notion of discount, productivity and profitability.
• Initiate comparative studies within the country that can contribute to the efficiency of the commercial concepts
• Oversee the financial aspects in terms of Financial KPIs, Budget and DOA; and participate in the return of investment on current operating projects.

 

Strategic Planning

• Participate in the development of the national concept and oversee its application within the country.
• Strengthen our formats and ensure an omni-channel approach is in place, with specific attention to grocery retail operations.
• Lead expansion aligned with the strategy
• Ensure the implementation of our commercial strategy and control its execution on a store level
• Review market information and propose corrective actions
• Oversee the development of MAF Retail’s corporate policies and procedures, and monitor the implementation in the assigned market.
• Oversee the application of the product assortment structure and the quality of product presentation
• Roll out ,lead and successfully close efficiency programs

 

Business Operations

• Follow up new projects during the whole project phase and coordinate synergies between business units
• Implement Omni-integration & build future grocery retail specialized Talents.
• Oversee the promotional image is maintained in the country
• Ensure the application of the stores action plans in line with the overall country strategy.
• Oversee the establishment of a competitive assortment offer, to secure KRL Retail as a leader in the grocery retail market.
• Oversee the sales dynamics and retailtainment (attractive display, ambiance etc.) in the country
• Monitor the quality of services offered to clients in the country
• Oversee that the stock level contributes to the optimisation of the working capital
• Oversee the appropriate application of the business cycle

 

Human Capital Responsibilities

• Ensure the implementation of the performance management process
• Ensure proposer execution of organization health index action plan on ground.
• Provide mentorship for the purpose of developing a continuous talent pipeline for key roles
• Identify training needs and coordinate with the HC department to ensure facilitation of training requirements
• Oversee the development and implementation of on the job-training
• Ensure constant availability of the required competent staff to support the organization in meeting all its responsibilities, plans, and objectives, giving due consideration to grocery retail.
• Provide inputs while developing KRL Retail’s corporate policies and relevant procedures, with a specific focus on grocery retail.

 

Qualification, Experience & Skills:

Definition of Success

• Revenue growth rate
• Net profit margin
• Customer satisfaction and retention
• Employee satisfaction and retention
• Increase in number of customers
• Success of undertaken projects
• Compliance of KRL Retail policies and procedures within country
• Communication and coordination of different functions for synergies of operations

 

 

Functional/Technical Competencies

 

Qualification, Experience & Skills:

Minimum Qualifications/education

Bachelor Degree in a relevant field is required, MBA is a preference

 

Minimum experience

15-20 years' experience in a managerial role, with at least 10 years in the grocery retail industry

 

Skills Required

• Demonstrated high level skills in team management
• Good business communication and presentation skills
• Excellent negotiation and stakeholder management
• Online experience
• Process and continuous improvement
• Change agent and transformation
• Financial acumen
• Data driven
• Delegation and Control
• Technology driven at store level
• End to end supply chain visibility
• Format and concept implementation

 

Disclaimer: This role description reflects the general details considered necessary to describe the principal responsibilities of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent to success in the role.